Privacy policy

Last updated: 10/15/2026

Quality Estate Jewelry LLC, doing business as Quality Estate Jewelry ("Quality Estate Jewelry," "we," "us," or "our"), operates this website and online store, including the related content, features, products, and services (collectively, the "Services"). Quality Estate Jewelry is the seller of every item purchased through the Services, including items we offer on consignment from professional jewelers.

This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit our website, make a purchase, create an account, communicate with us, or otherwise use our Services.

Quality Estate Jewelry is powered by Shopify, which provides the e-commerce platform we use to operate our online store.

By using our Services, you acknowledge that you have read and understand this Privacy Policy.

1. Personal Information We Collect

"Personal information" means information that identifies you or can reasonably be linked to you. Depending on how you interact with our Services, we may collect or process the following categories of personal information:

Contact Information

Name
Email address
Telephone number
Billing address
Shipping address

Payment and Transaction Information

Payment method
Billing information
Payment confirmation
Transaction details
Products purchased, returned, exchanged, or canceled

Payment card information is collected and processed by Shopify and our payment processors on our behalf.

Account Information

Username and account credentials
Preferences and settings
Saved items or wishlists, if available

Shopping and Usage Information

Products you view
Items added to your cart
Items added to your wishlist
Purchase history
Website navigation and interactions

Device and Technical Information

IP address
Browser type
Device information
Network information
Unique device or online identifiers

Communications

Customer service requests
Emails, messages, reviews, or other communications you send to us

We may also collect information necessary to help prevent fraud, verify transactions, protect our customers, and secure our Services.

2. How We Collect Personal Information

We may collect personal information:

Directly from you when you place an order, create an account, contact us, subscribe to communications, or otherwise provide information to us;
Automatically when you visit or interact with our website, including through cookies and similar technologies;
From Shopify and other service providers that help us operate our business;
From payment processors, shipping providers, fraud-prevention providers, analytics providers, advertising platforms, and other business partners where permitted by law.

3. How We Use Personal Information

We may use personal information to:

Process and Fulfill Orders. Process payments, confirm purchases, fulfill orders, arrange shipping and delivery, provide order updates, and process returns, refunds, or cancellations.

Operate and Improve Our Services. Maintain customer accounts, remember preferences, improve our website, analyze how customers use our Services, recommend products, and improve the shopping experience.

Communicate With You. Respond to questions, provide customer support, send transactional communications, and communicate with you about your purchases or account.

Marketing and Advertising. Where permitted by law, we may use personal information to send promotional communications and to provide or measure advertising for our products. You may unsubscribe from promotional emails at any time using the unsubscribe link in those emails. You may still receive non-promotional communications about your orders, account, or our business relationship with you.

Security and Fraud Prevention. We may use personal information to detect, prevent, investigate, and respond to fraudulent transactions, unauthorized activity, chargebacks, theft, security incidents, and other potentially unlawful activity. Because we sell high-value jewelry and watches, certain transactions may require additional verification. We may verify payment, billing, shipping, identity, or other transaction information before accepting, processing, or shipping an order.

Legal and Business Purposes. We may use personal information to comply with applicable laws, respond to valid legal requests, enforce our policies and agreements, protect our rights or the rights of others, and establish or defend legal claims.

4. Cookies and Similar Technologies

We, Shopify, and our service providers may use cookies, pixels, local storage, and similar technologies when you use our website. These technologies may be used to:

Keep our website and shopping cart functioning;
Remember your preferences;
Understand how visitors use our website;
Measure website performance;
Prevent fraud and improve security;
Personalize your shopping experience; and
Support and measure advertising and marketing.

Some technologies are necessary for our website to operate, while others may be used for analytics, personalization, or advertising. Depending on your location, you may be able to manage certain cookie and privacy preferences through the privacy controls on our website or through your browser settings.

5. How We Disclose Personal Information

We may disclose personal information when reasonably necessary to operate our business and provide our Services, including to:

Shopify and Service Providers. We may provide information to Shopify and vendors that perform services on our behalf, including payment processing; website hosting and e-commerce services; shipping and delivery; shipping insurance; fraud prevention and transaction verification; customer support; data analytics; cloud storage; information technology services; and marketing and advertising services. These providers may process personal information according to their own privacy policies and applicable agreements.

Shipping and Transaction Partners. We may provide information such as your name, shipping address, telephone number, email address, and order information to shipping carriers, insurers, payment processors, fraud-prevention services, and other providers as necessary to complete and protect a transaction.

Consigning Jewelers. Some items we sell are held by professional jewelers who consign them to us and ship them on our behalf. When you buy one of these items, we share only the information needed to fulfill, insure, and deliver your order, such as your name, shipping address, phone number, and the items ordered, with that jeweler. We do not share your payment card information with consigning jewelers. They may use your information only to fulfill and support your order, and not for their own marketing.

Business and Marketing Partners. Where permitted by law, we may disclose certain information to advertising or marketing partners to help us advertise our products, measure advertising performance, and understand customer interactions.

At Your Direction. We may disclose information when you request, direct, authorize, or consent to the disclosure.

Legal Requirements and Business Transactions. We may disclose information when reasonably necessary to comply with applicable law; respond to subpoenas, court orders, warrants, or other valid legal process; protect our rights, customers, or Services; or investigate suspected unlawful activity. Information may also be transferred in connection with a merger, acquisition, financing, reorganization, bankruptcy, sale of assets, or similar business transaction.

6. Shopify and Payment Processing

Our online store is hosted by Shopify. Shopify collects and processes personal information relating to your access to and use of our Services in order to provide its e-commerce services to us and to you. Information you provide through our store may therefore be transmitted to Shopify and other service providers that may operate in countries other than the country where you reside. Shopify may also process information collected through our store for its own purposes as described in Shopify's applicable privacy notices.

Payment information is processed by Shopify and other payment providers. Quality Estate Jewelry does not store your complete payment card information.

Quality Estate Jewelry does not sell your personal information for money.

However, certain U.S. privacy laws define terms such as "sale," "sharing," or "targeted advertising" broadly. Under these definitions, some advertising activities involving third-party services may be considered a sale or sharing of personal information even when no money is exchanged.

Depending on where you reside, you may have the right to opt out of the sale or sharing of your personal information or the use of your personal information for targeted advertising. You can exercise these rights through our Your Privacy Choices page.

If you visit our website with the Global Privacy Control (GPC) opt-out preference signal enabled, we will process the signal as required by applicable law for the browser and device you use to visit our website.

8. Security

We take reasonable administrative, technical, and organizational measures designed to protect personal information against unauthorized access, loss, misuse, alteration, or disclosure. However, no method of transmission over the Internet or electronic storage is completely secure.

You are responsible for protecting your account credentials and should not share your password with others. If you believe your account or transaction information has been compromised, please contact us promptly.

9. Retention of Personal Information

We retain personal information for as long as reasonably necessary for the purposes described in this Privacy Policy, including to:

Provide our Services;
Maintain transaction and business records;
Fulfill orders and provide customer service;
Prevent fraud;
Resolve disputes;
Enforce our agreements; and
Comply with legal, tax, accounting, and regulatory obligations.

The length of time we retain information may vary depending on the type of information and the reason it was collected.

10. Children's Privacy

Our Services are intended for adults and are not directed to children. We do not knowingly collect personal information from children under the age required by applicable law. If you are a parent or legal guardian and believe that a child has provided personal information to us, please contact us so that we can take appropriate action. We do not knowingly sell or share, as those terms are defined under applicable privacy laws, personal information of individuals under 16 years of age.

11. Your Privacy Rights

Depending on where you live and applicable law, you may have certain rights regarding your personal information, including the right to:

Request access to personal information we maintain about you;
Request correction of inaccurate personal information;
Request deletion of certain personal information;
Obtain a copy of certain personal information;
Opt out of certain sales or sharing of personal information;
Opt out of certain targeted advertising; and
Appeal certain decisions regarding privacy requests where applicable.

These rights are not absolute and may apply only under certain circumstances. We may need to verify your identity before processing a privacy request. Where permitted by law, you may designate an authorized agent to submit a request on your behalf, subject to appropriate verification. We will not unlawfully discriminate against you for exercising applicable privacy rights.

To exercise applicable privacy rights, contact us at support@qualityestatejewelry.com. To opt out of certain sales, sharing, or targeted advertising, visit our Your Privacy Choices page.

12. Communication Preferences

If you receive promotional emails from us, you may unsubscribe at any time using the unsubscribe link in the communication. Even if you opt out of marketing communications, we may continue sending transactional or administrative communications, such as order confirmations, shipping notifications, account notices, security notices, or responses to customer service requests.

13. Third-Party Websites

Our Services may contain links to websites, social networks, or online services operated by third parties. We are not responsible for the privacy, security, accuracy, or practices of third-party websites or services. We encourage you to review their privacy policies before providing personal information to them. A third-party link does not necessarily mean we endorse that third party.

14. International Data Transfers

Our service providers may process or store personal information in countries other than the country where you live. Where required by applicable law, appropriate safeguards may be used for international transfers of personal information. If personal information subject to European Economic Area or United Kingdom data protection requirements is transferred internationally, recognized transfer mechanisms may be used where required.

15. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes to our business, Services, technology, legal requirements, or privacy practices. When we update it, we will post the revised version on our website and update the "Last updated" date above. We will provide additional notice when required by applicable law.

16. Contact Us

If you have questions about this Privacy Policy or our privacy practices, or would like to exercise an applicable privacy right, please contact us:

Quality Estate Jewelry LLC
7546 SW 188th Lane
Miami, FL 33157
United States

Email: support@qualityestatejewelry.com
Phone: +1 786-710-3888