Shipping policy

SHIPPING POLICY

Last updated: 10/15/2026

Quality Estate Jewelry LLC is the seller of every item on our website. Every order is carefully packaged, fully insured, and shipped with tracking.

Where We Ship

We currently ship within the United States only. We do not offer international shipping at this time.

Order Processing

Orders are typically processed and shipped within 2–5 business days after payment is confirmed and the order passes verification. Orders placed on weekends or holidays begin processing the next business day.

Many of our pieces are offered on consignment and ship directly from a secure partner location on our behalf. Processing time can vary slightly depending on where an item is located and any final authentication or preparation it needs. If your order will take longer than 5 business days, we will email you.

Order Verification

Because we sell high-value jewelry and watches, some orders are reviewed before shipping. We may contact you to verify your identity, billing address, or payment method, and we may require that the order ship to your verified billing address. Orders that cannot be verified will be canceled and refunded in full.

Packaging

Every order ships in discreet Quality Estate Jewelry or plain, unbranded packaging, with nothing on the outside that indicates the contents or value.

Shipping Methods and Delivery Times

We ship using insured, trackable services from FedEx, UPS, or USPS. Delivery typically takes 1–5 business days after shipment, depending on the service selected at checkout and your location. Delivery estimates are not guaranteed.

Shipping Costs

Shipping costs are calculated at checkout based on item value, insurance requirements, service level, and destination.

Insurance

Every order is fully insured for its purchase price until it is delivered.

Signature Required

For your protection, a signature is required for delivery on all orders of $[500] or more. Carriers will not leave these packages unattended. If no one is available, the carrier will leave a notice and attempt redelivery or hold the package for pickup. We cannot waive the signature requirement.

We do not ship orders to P.O. boxes or package-forwarding services.

Order Tracking

When your order ships, you will receive an email with your tracking number. Please allow up to 24 hours for tracking to update in the carrier's system.

Address Accuracy and Changes

Please double-check your shipping address at checkout. To change it, email us before your order ships; we cannot redirect packages once they are in transit. We are not responsible for delays or losses caused by an incorrect or incomplete address provided at checkout.

Multiple Items

If your order includes more than one item, the items may ship from different locations and arrive in separate packages, each with its own tracking number.

Lost, Damaged, or Missing Packages

If your package is lost, arrives damaged, or tracking shows it delivered but you did not receive it, contact us within 48 hours of the delivery date (or expected delivery date) at support@qualityestatejewelry.com. We will open an insurance claim with the carrier and work with you until it is resolved. Once the claim is confirmed, we will refund or replace your item.

Title and risk of loss pass to you when the carrier records delivery to your shipping address. We are not responsible for carrier delays caused by weather or other events beyond our control.

Questions

Quality Estate Jewelry LLC
Email: support@qualityestatejewelry.com
Phone: +1 786-710-3888